
Shipping and Returns
Shipping:
All of our products will be shipped from the processing, which will be done within two business days of the purchase date. Once they are shipped, you will receive an email with the tracking details of the package. The shipping fee will be $12. For purchases over $150, the shipping fee is free!
Returns:
Aloha Silver offers returns and exchanges within 30 days of the original purchase date, as long as the item is in its original packaging, unused, and with all tags attached. Sale items are not eligible for returns.
To complete a return, you will need to provide a receipt or proof of purchase. You can return online purchases to the store, but you will need your order number or the name and email address of the original purchaser.
Once Aloha Silver receives and inspects the return, they will notify you via email whether the return was approved or rejected. If your return is approved, a refund will be processed and applied to the original payment method. Refunds may take up to 14 business days to appear in your account.
Return Shipping:
Do not send the product back to the manufacturer. It should be sent to the following address: 3040 NE 13th Ave, Pompano Beach, FL 33064.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We cannot guarantee that we will receive your returned item.